Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely, efficiently, and on time. Please review our shipping policy below to understand how your orders are processed and delivered.ick to edit this text.

1. Shipping Coverage

We ship nationwide across all major cities and remote locations in Pakistan through trusted third-party courier partners.
Currently, we do not offer international shipping.

2. Order Processing & Confirmation

Processing Time: Orders are processed within 24–48 hours (1–2 business days) after order placement.
Order Verification: To ensure smooth delivery and avoid errors, our support team may contact you via WhatsApp or phone call to confirm your details before dispatching.
Holidays: Orders placed on Sundays or public holidays will be processed on the next working day.

3. Estimated Delivery Times

Major Cities: 2 to 4 business days.
Other Cities & Remote Areas: 3 to 5 business days.

Note: Delivery times are estimates and may vary slightly due to weather conditions, public holidays, or courier service disruptions.

4. Payment Method & Shipping Fee

Payment Method: We offer Cash on Delivery (COD) nationwide for all orders.
Shipping Charges:
- Standard Shipping Fee: Flat PKR 250 applies at checkout. (Or Free Shipping on promotional offers/minimum order threshold).

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation message via WhatsApp, SMS, or Email containing your unique tracking link/number so you can monitor your parcel’s progress in real-time.

6. Customer Responsibilities & Delivery Guidelines

Please ensure that your complete delivery address and active contact number are provided accurately at checkout.
Please ensure someone is available at the delivery address to make the cash payment and collect the parcel upon arrival.
If a delivery attempt fails due to an incorrect address or customer unavailability, re-delivery charges may apply.

7. Damaged or Missing Items

If your package arrives damaged or items are missing, please contact our customer support within 24 hours of delivery with clear photo/video proof so we can resolve the issue promptly.

8. Contact Us

For any shipping-related inquiries or assistance with your order, please reach out through our official customer support channels (WhatsApp / Email).